Return And Refund Policy

Refund and Return Policy

Effective Date: 22 August 2026
Website: https://growwithsamar.in/

At Grow With Samar, we aim to provide our customers with quality products and services and a smooth purchasing experience. Please read this Refund and Return Policy carefully before placing an order.

1. No Return and No Exchange Policy

Unless specifically stated otherwise on the relevant product or service page, all purchases made through Grow With Samar are non-returnable and non-exchangeable.

Once an order has been successfully placed and payment has been received, customers generally cannot request:

  • A return of the purchased product or service.
  • An exchange for another product, size, colour, or variant.
  • A change of product after delivery.
  • A refund merely because the customer has changed their mind or no longer requires the product/service.

Customers are therefore requested to carefully review the product/service description, pricing, specifications, and other available information before completing their purchase.

2. Refunds

Payments are generally non-refundable once an order has been successfully processed.

However, Grow With Samar may review a refund request in exceptional circumstances, including where:

  • The product received is materially different from what was ordered.
  • The product is defective or damaged at the time of delivery.
  • The wrong product has been supplied.
  • The order cannot be fulfilled by Grow With Samar.
  • A duplicate payment has been made due to a technical or payment-processing error.
  • A refund is otherwise required under applicable law.

Any approved refund will be processed using the original payment method or another appropriate method, as applicable.

3. Damaged, Defective, or Incorrect Products

If you receive a product that appears to be damaged, defective, incorrect, or materially different from the product ordered, please contact us as soon as possible with:

  • Your order number.
  • Your name and contact details.
  • A description of the issue.
  • Clear photographs or videos showing the product and the issue.
  • Any other information reasonably requested by us.

Each case will be reviewed individually. Where a remedy is required under applicable law, Grow With Samar will provide the appropriate remedy in accordance with applicable legal requirements.

4. Order Cancellation

Orders cannot normally be cancelled after they have been processed or dispatched.

If you wish to request cancellation, contact us immediately after placing the order. A cancellation request will only be accepted if the order has not already been processed, dispatched, or otherwise committed for fulfilment.

5. Refund Processing

Where a refund has been approved, the refund will normally be initiated after the request has been reviewed and approved.

The time taken for the amount to appear in your account may depend on the payment gateway, bank, card issuer, or other financial institution involved.

Grow With Samar is not responsible for delays caused by banks, payment gateways, or other third-party financial institutions.

6. Non-Refundable Circumstances

Refunds will generally not be provided for:

  • Change of mind after purchase.
  • Personal preference.
  • Failure to read the product/service description before purchase.
  • Incorrect information supplied by the customer while placing the order.
  • Failure to use or access a product/service correctly.
  • Products/services that have been used, altered, damaged, or misused by the customer, except where applicable law provides otherwise.
  • Requests for an exchange where the product is otherwise as ordered and in accordance with its description.

7. Digital Products and Services

For digital products, online services, consultations, courses, downloads, or other digitally delivered offerings, no return or exchange is generally available once access has been provided or the service has commenced.

Any exception will be considered only where specifically stated on the relevant product/service page or where required by applicable law.

8. Incorrect or Fraudulent Claims

Grow With Samar reserves the right to investigate refund or return requests and may reject requests that contain inaccurate, misleading, fraudulent, or incomplete information, subject to applicable law.

9. Customer Responsibility

Before making a purchase, customers should carefully verify:

  • Product or service details.
  • Quantity and variant.
  • Pricing.
  • Delivery information, where applicable.
  • Contact and billing information.
  • Any specific terms displayed on the relevant product or service page.

By completing a purchase, you acknowledge that you have reviewed and understood the applicable product/service terms.

10. Changes to This Policy

Grow With Samar reserves the right to update or modify this Refund and Return Policy from time to time.

Any updated version will be published on this page with the revised effective date.

11. Contact Us

For questions regarding refunds, returns, exchanges, or orders, please contact Grow With Samar through the contact details provided on our website:

Website: https://growwithsamar.in/
Contact: Please use the Contact page on our website to submit your request.

Important Legal Notice

This policy is intended to clearly communicate Grow With Samar’s standard refund, return, and exchange practices. It does not limit any rights or remedies that cannot lawfully be excluded under applicable Indian law.

Where applicable law requires a refund, replacement, return, cancellation, or other remedy—for example, in relation to defective, deficient, spurious, wrongly supplied, or materially misdescribed goods or services—those legal requirements will prevail over this policy. Indian e-commerce rules require relevant return, refund, and exchange information to be displayed clearly and also contain protections concerning defective or materially misdescribed goods.

Last Updated: 22 August 2026

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